[vc_row][vc_column][martfury_empty_space height=”90″][vc_custom_heading text=”Frequently Asked Questions” font_container=”tag:h2|font_size:36|text_align:center” use_theme_fonts=”yes” el_class=”mf-semibold” css=”.vc_custom_1511409329979{margin-top: 0px !important;margin-bottom: 0px !important;}”][martfury_empty_space height=”20″][vc_column_text]
This is where you should answer the most common questions prospective customers might have. It’s a good idea to cover things like your return policy, product warranty info, shipping and returns, etc. Check out the examples below.
[/vc_column_text][martfury_empty_space height=”120″][martfury_faqs title=”What is Buyshuy My Account?” faqs=”%5B%7B%22title%22%3A%22What%20is%20My%20Account%3F%22%2C%22desc%22%3A%22Once%20you%20will%20register%20with%20us%20at%20Buyshuy.com%2C%20your%20account%20will%20be%20created%20and%20you%20will%20be%20allowed%20for%20viewing%20all%20your%20details%2C%20tracking%20your%20placed%20order%2C%20going%20through%20your%20wishlist%2C%20updating%20all%20your%20personal%20information%20such%20as%20address%2C%20contact%20number%2C%20email%20address%20as%20well%20as%20you%20can%20change%20your%20password.%20Moreover%2C%20you%20can%20place%20your%20orders%20by%20following%20instructions%20of%20%5C%22My%20Account%5C%22.%22%7D%2C%7B%22title%22%3A%22How%20do%20I%20know%20my%20order%20has%20been%20confirmed%3F%22%2C%22desc%22%3A%22Once%20you%20have%20made%20payment%20successfully%2C%20your%20order%20is%20processed%20with%20immediate%20effect.%20Our%20executives%20will%20send%20you%20a%20confirmation%20mail%20regarding%20the%20order%20you%20have%20placed%20at%20the%20email%20ID%20which%20is%20associated%20with%20your%20account%20with%20us.%20This%20email%20will%20let%20you%20get%20a%20%E2%80%9CUnique%20Order%20ID%E2%80%9D%20for%20your%20reference%20with%20our%20customer%20service%20team.%20Here%20you%20can%20find%20listing%20of%20the%20item(s)%20as%20well%20as%20expected%20delivery%20time%20for%20your%20orders.%20However%2C%20if%20you%20choose%20Cash%20on%20Delivery%20as%20payment%20mode%20for%20your%20order%2C%20we%20will%20send%20you%20a%20confirmation%20email.%22%7D%2C%7B%22title%22%3A%22Can%20I%20place%20an%20order%20for%20a%20product%20which%20is%20’Out%20of%20Stock’%3F%22%2C%22desc%22%3A%22%20No%2C%20it%20is%20just%20impossible%20to%20place%20an%20order%20for%20a%20product%20which%20is%20not%20in%20stock%20any%20longer.%22%7D%5D”][martfury_empty_space height=”30″][vc_separator color=”custom” accent_color=”rgba(204,204,204,0.15)”][martfury_empty_space height=”75″][martfury_faqs title=”SHOPPING AND PAYMENT” faqs=”%5B%7B%22title%22%3A%22%20Is%20it%20mandatory%20to%20get%20registered%20with%20Buyshuy%20for%20placing%20any%20order%3F%22%2C%22desc%22%3A%22Though%20it%20is%20not%20mandatory%20to%20have%20an%20account%20on%20Buyshuy.com%20to%20place%20any%20order%2C%20yet%20we%20suggest%20to%20have%20an%20account%20on%20Buyshuy.com%20because%20it%20is%20easy%20to%20shop%20just%20by%20using%20your%20email%20ID.And%20we%20have%20the%20alternate%20way%20of%20logging%20in%20by%E2%80%9DGUEST%20LOGIN%E2%80%9D%20window.%22%7D%2C%7B%22title%22%3A%22How%20do%20I%20make%20a%20payment%20for%20an%20order%20at%20Buyshuy%3F%22%2C%22desc%22%3A%22We%20at%20Buyshuy.com%20offer%20several%20payment%20methods%20such%20as%20Net%20Banking%2C%20Debit%20Card%2C%20Credit%20Card%2C%20Bank%20Transfer%2C%20Cash%20on%20Delivery%2C%20etc.%20We%20assure%20our%20customers%E2%80%99%20Credit%2FDebit%20card%20details%20to%20keep%20private%20and%20confidential.%20We%20and%20our%20trustworthy%20payment%20gateways%20apply%20SSL%20encryption%20technology%20in%20order%20to%20protect%20card%E2%80%99s%20information%20of%20the%20customers.%22%7D%2C%7B%22title%22%3A%22What%20is%20Cash%20on%20Delivery%3F%22%2C%22desc%22%3A%22Cash-on-Delivery%20(COD)%20is%20one%20of%20the%20best%20possible%20payment%20methods%20to%20buy%20any%20product%20on%20Buyshuy.com.%20In%20the%20COD%20payment%20terms%20or%20COD%20service%2C%20buyers%20have%20to%20pay%20at%20the%20time%20of%20the%20delivery%20at%20their%20doorstep%20instead%20making%20payment%20in%20advance.%20Please%20keep%20in%20mind%20that%20the%20courier%20guy%20will%20hand%20over%20the%20ordered%20parcel%20only%20after%20collecting%20cash%20payment%20and%20it%20is%20not%20allowed%20to%20open%20the%20parcel%20before%20making%20payment%20to%20him.%20Should%20you%20have%20any%20concern%20after%20opening%20the%20parcel%2C%20you%20can%20contact%20us%20at%20customerservice%40Buyshuy.com%22%7D%2C%7B%22title%22%3A%22Are%20there%20any%20charges%20for%20a%20COD%20purchase%3F%22%2C%22desc%22%3A%22There%20may%20be%20COD%20charges%20applicable%20per%20product%20and%20it%20will%20be%20asked%20to%20the%20customers%20while%20placing%20an%20order%20on%20Buyshuy.com.%20COD%20orders%20for%20invoice%20of%20more%20than%20Rupees.%2010%2C000%20value%20will%20not%20be%20processed.%20Cash-on-Delivery%20option%20is%20offered%20with%20all%20the%20products%20available%20online%2C%20except%20those%20products%20where%20it%20is%20clearly%20mentioned%20in%20the%20description%20that%20%E2%80%9CCash%20on%20delivery%20is%20not%20available%E2%80%9C.%20All%20you%20need%20to%20do%20is%20just%20adding%20the%20product%20(s)%20to%20your%20shopping%20cart%20and%20proceed%20to%20checkout.%22%7D%2C%7B%22title%22%3A%22How%20do%20I%20pay%20with%20a%20Credit%2FDebit%20card%20and%20would%20it%20be%20safe%3F%22%2C%22desc%22%3A%22We%20at%20Buyshuy.com%20accept%20all%20types%20of%20cards%20such%20as%20VISA%2C%20MasterCard%20both%20Indian%20as%20well%20as%20International.%20Buyers%20are%20asked%20to%20provide%20their%2016-digit%20Credit%2FDebit%20Card%20number%20along%20with%203%20digit%20CVV%20Code%20which%20can%20be%20found%20on%20the%20back%20of%20the%20card)%20to%20make%20the%20payment%20successfully.%5Cn%5CnAll%20of%20the%20details%20pertaining%20to%20Credit%2FDebit%20card%20of%20the%20buyers%20are%20kept%20confidential%20and%20private.%20We%20and%20our%20trusted%20payment%20gateways%20use%20SSL%20encryption%20technology%20for%20protecting%20the%20card%20information%20of%20the%20buyers.%5Cn%22%7D%5D”][martfury_empty_space height=”30″][vc_separator color=”custom” accent_color=”rgba(204,204,204,0.15)”][martfury_empty_space height=”75″][martfury_faqs title=”ORDER STATUS” faqs=”%5B%7B%22title%22%3A%22How%20buyers%20can%20check%20the%20current%20status%20of%20their%20orders%3F%22%2C%22desc%22%3A%22Buyers%20can%20check%20the%20status%20as%20well%20as%20other%20information%20of%20all%20their%20orders%2C%20whether%20pending%20or%20delivered%20from%20Buyshuy.com.%20In%20order%20to%20view%20the%20status%20of%20their%20pending%20order(s)%2C%20simply%20click%20on%20the%20%E2%80%9CLogin%E2%80%9D%20link%20in%20the%20top%20right%20of%20any%20page%20and%20login%20into%20My%20account.%20It%20will%20take%20them%20to%20their%20Account%20page%2C%20where%20they%20can%20click%20on%20the%20%E2%80%9CMy%20Orders%E2%80%9D%20link%20to%20check%20the%20status%20of%20their%20orders.%5Cn%5CnOther%20than%20this%2C%20for%20checking%20the%20status%20of%20any%20specific%20order%2C%20just%20by%20clicking%20on%20the%20%E2%80%9COrder%20Number%E2%80%9D.%20Once%20an%20order%20is%20shipped%20out%2C%20our%20executives%20send%20a%20mail%20to%20buyers%20with%20all%20the%20shipping%20details.%5Cn%22%7D%2C%7B%22title%22%3A%22What%20does%20the%20below%20mentioned%20order%20status%20mean%3F%22%2C%22desc%22%3A%22Processing%3A%20Buyshuy.com%20has%20received%20authorization%20from%20the%20payment%20gateway%20and%20your%20order%20is%20in%20process.%5Cn%5CnDispatch%3A%20We%20have%20shipped%20out%20your%20order%20and%20it%20will%20be%20delivered%20to%20your%20delivery%20location%20very%20soon.%5Cn%5CnComplete%3A%20An%20order%20has%20been%20delivered%20already%20at%20the%20specified%20delivery%20location.%5Cn%5CnCanceled%3A%20Your%20order%20has%20been%20canceled.%22%7D%2C%7B%22title%22%3A%22When%20and%20how%20an%20order%20can%20be%20canceled%3F%22%2C%22desc%22%3A%22Till%20the%20packaging%20period%20Buyers%20can%20cancel%20their%20order%20any%20time%2C%20but%20not%20when%20the%20article%20is%20in%20shipment%20window%2C%20Cancelations%20are%20expected%20if%20they%20don%E2%80%99t%20find%20it%20fit%20into%20their%20expectations.%20All%20they%20need%20to%20do%20is%20clicking%20on%20Cancel%20button%20against%20the%20order%20in%20My%20Orders%20in%20My%20Account.%22%7D%5D”][martfury_empty_space height=”40″][vc_separator color=”custom” accent_color=”rgba(204,204,204,0.15)”][martfury_empty_space height=”40″][martfury_faqs title=”PACKAGING, SHIPPING AND DELIVERY” faqs=”%5B%7B%22title%22%3A%22How%20are%20ordered%20items%20packaged%3F%22%2C%22desc%22%3A%22In%20order%20to%20avoid%20any%20kind%20of%20damage%2C%20all%20of%20the%20ordered%20items%20are%20packaged%20very%20carefully%20.%22%7D%2C%7B%22title%22%3A%22What%20are%20the%20delivery%20charges%3F%22%2C%22desc%22%3A%22Currently%20the%20delivery%20charges%20are%20nil%20for%20delhi%20ncr%2C%20for%20any%20other%20state%20the%20buyer%20will%20have%20to%20enter%20his%2Fher%20pincode%20to%20get%20the%20delivery%20charges.%22%7D%2C%7B%22title%22%3A%22What%20is%20the%20estimated%20delivery%20time%3F%22%2C%22desc%22%3A%22The%20estimated%20delivery%20time%20of%20a%20placed%20order%20is%207%20business%20days%20for%20orders%20in%20India%20How%20will%20the%20%22%7D%2C%7B%22title%22%3A%22delivery%20be%20done%3F%22%2C%22desc%22%3A%22Buyshuy.com%20process%20all%20the%20deliveries%20through%20highly%20reputed%20and%20trustworthy%20courier%20companies.%5Cn%5CnWhat%20if%20no%20courier%20service%20is%20available%20in%20any%20area%2C%20we%20try%20to%20reach%20out%20our%20valued%20buyers%20at%20best%20possible%20alternate%20delivery%20location%20that%20are%20served%20by%20our%20courier%20partners.%22%7D%2C%7B%22title%22%3A%22How%20can%20buyers%20track%20the%20delivery%20status%20of%20their%20order%3F%22%2C%22desc%22%3A%22All%20of%20the%20items%20that%20are%20sold%20on%20Buyshuy.com%20are%20delivered%20through%20trusted%20courier%20companies%20that%20also%20provide%20Tracking%20ID%20for%20buyers%E2%80%99%20order%2C%20by%20using%20that%20they%20can%20track%20the%20delivery%20status%20on%20their%20respective%20websites.%20Also%2C%20our%20executives%20sendan%20email%20to%20the%20buyers%20with%20tracking%20number%20once%20the%20order%20is%20dispatched.%22%7D%5D”][martfury_empty_space height=”40″][vc_separator color=”custom” accent_color=”rgba(204,204,204,0.15)”][martfury_empty_space height=”40″][martfury_faqs title=”RETURN AND EXCHANGE” faqs=”%5B%7B%22title%22%3A%22What%20is%20the%20return%20and%20exchange%20policy%3F%22%2C%22desc%22%3A%22Buyshuy.com%20lets%20you%20experience%20a%20hassle%20free%20return%2Fexchange%20policy%2C%20in%20case%20buyers%20don’t%20like%20the%20ordered%20items%20or%20find%20it%20damaged%2C%20they%20can%20speak%20to%20our%20executives%20regarding%20it%20within%2048%20hours%20of%20receiving%20the%20product.%20For%20further%20more%20details%2C%20just%20go%20through%20Return%20%26%20Exchange%20policy.%22%7D%2C%7B%22title%22%3A%22What%20to%20do%20if%20a%20buyer%20receives%20a%20defective%20item%3F%22%2C%22desc%22%3A%22In%20case%20a%20buyer%20receives%20defective%20or%20damaged%20product%2C%20he%20is%20asked%20to%20send%20us%20photos%20of%20the%20product%20at%20customerservice%40buyshuy.com%20within%2048%20hours%20of%20receiving%20the%20same.%20Buyers%20don%E2%80%99t%20need%20to%20worry%20for%20shipping%20charges%20because%20if%20it%20is%20seller%E2%80%99s%20fault%2C%20the%20return%20shipping%20charges%20to%20the%20seller%20for%20the%20defective%20product%20will%20be%20given%20by%20the%20seller%20only.%5Cn%5Cn%20Couldn’t%20get%20the%20information%20you%20are%20looking%20for%3F%20Feel%20free%20to%20contact%20us%20at%20customerservice%40buyshuy.com%22%7D%5D”][martfury_empty_space height=”40″][/vc_column][/vc_row][vc_row css=”.vc_custom_1511409157056{background-color: #f1f1f1 !important;}”][vc_column][martfury_empty_space height=”120″][vc_column_text]
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